- Assist the backend team with visa application processing and documentation.
- Check, organize, and maintain client documents as per country-specific checklists.
- Assist in preparing and updating client case files, application forms, and supporting documents.
- Maintain accurate records of client applications, documents, appointments, and case status.
- Coordinate with clients for pending documents and required information.
- Follow up with clients regarding documentation and application requirements.
- Assist the team with appointment bookings, application submissions, tracking, and follow-ups.
- Update case status and maintain internal trackers on a regular basis.
- Coordinate with visa counsellors and senior backend team members for ongoing cases.
- Ensure client information and documents are handled with strict confidentiality.
- Assist with general administrative and backend operational tasks.
- Learn and understand visa processes for multiple countries and visa categories.
What We’re Looking For
- Good communication and basic skilled email/WhatsApp etiquette.
- Good attention to detail and documentation skills.
- Basic knowledge of MS Office/Google Sheets/Excel.
- Ability to manage multiple tasks and follow deadlines.
- Willingness to learn different visa processes.
- Freshers are welcome to apply.
- Candidates from Noida/Delhi NCR preferred.