About the Company
Swastik eTrades is an online distributor of renowned brands in India. We specialize in selling kitchenware and household products through our e-commerce website and leading online marketplaces.

Job Responsibilities

- Order Management: Process orders, create shipping labels, assign shipments, and ensure timely delivery to customers.
- Customer Support: Handle incoming calls and assist both existing and new customers with their queries.
- COD Confirmation: Confirm Cash on Delivery (COD) orders with customers through calls, email, and WhatsApp.
- Inventory Management: Maintain and update inventory through the company’s central portal.

Requirements

- Valuable communication skills.
- Ability to handle customer calls professionally.




- Graduate in any stream.
- Must be fluent in Hindi and English (spoken and written).

Pay: ₹14,500.00 - ₹15,000.00 per month

Application Question(s):

- Do you have previous experience in customer support or e-commerce operations?
- This is a full-time in-office role in Borivali. Are you comfortable commuting to the office every day?
- Are you aware that the salary for this position is ₹15,000 to ₹17,500 per month, and are you comfortable with it?

Education:

- Bachelor's (Required)

Work Location: In person

📌 Customer Support Executive – E-commerce (Borivali)
🏢 Swastik eTraders
📍 Borivali