CUSTOMER CARE EXECUTIVE - International Voice Process - Kharar, Punjab

We are hiring Customer Care Executives for an International Voice Process with an MNC in Kharar, Punjab.

This is a Work From Office opportunity. Both freshers and experienced candidates are welcome to apply.

JOB DETAILS:
Position: Customer Care Executive
Process: International Voice Process
Location: Kharar, Punjab
Work Mode: Work From Office
Salary:₹29,000 - ₹33,000 per month
Qualification: 12th Pass or above
Experience: Freshers & Experienced
Shift: Rotational Night Shift
Week Off: Rotational
Job Type: Full-time
Interview: Walk-in & Virtual
Joining: Within 1 Week
Cab Facility: Available up to 25 km from office
PF: Available

OVERVIEW: The role involves speaking with international customers over the call and assisting them with their queries and concerns.

You will be expected to understand the customer properly, provide the required information and handle each conversation in a polite and skilled manner.

Since this is an international voice process, excellent English communication skills are mandatory.

WHAT YOU WILL DO:

- Handle calls from international customers.
- Listen carefully and understand customer queries.
- Provide accurate information and appropriate assistance.
- Handle customer concerns in a professional manner.
- Maintain a good standard of customer service during every interaction.
- Follow the required process and company guidelines.
- Meet the required quality and performance standards.

WHO CAN APPLY:

- 12th Pass or above.
- Freshers are welcome.
- Candidates with experience in customer care, customer support, BPO or voice process can also apply.
- Excellent English communication skills are mandatory.
- Good listening and customer handling skills.




- Comfortable working in rotational night shifts.
- Comfortable with rotational week offs.
- Immediate joiners will be preferred.

SALARY & BENEFITS:

- Salary: ₹29,000 - ₹33,000 per month
- Cab facility for eligible candidates within 25 km from the office
- PF
- MNC work environment
- International customer interaction
- Required training and guidance after selection

CAB FACILITY: Cab facility is available for eligible employees staying within 25 km from the office. Cab availability will depend on the applicable shift and company policy.

SELECTION PROCESS: The complete interview process will be conducted on the same day.

Round 1 - HR Round: Profile discussion, basic eligibility and English communication check.
Round 2 – Operations Manager Round: Discussion about the role, customer handling and overall suitability for the position.
Round 3 – Assessment Round: Role and process-related assessment.

Candidates who clear the required rounds will be moved ahead for joining.

JOINING & DOCUMENTATION: Selected candidates will be required to join within 1 week of selection.

The required documentation and joining formalities will also be completed during this period. Candidates should keep their necessary documents ready to avoid any delay in the joining process.

IMPORTANT: Excellent English communication skills are mandatory for this position.

Candidates should be comfortable speaking in English and handling conversations with international customers over the phone.

Work From Office only

Freshers and experienced candidates can apply.

Pay: ₹29,000.00 - ₹33,000.00 per month

Benefits:

- Provident Fund

Education:

- Higher Secondary(12th Pass) (Required)

Language:

- English (Required)

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 Customer Care Executive (Kharar)
🏢 TCC-SM
📍 Kharar