Front Desk Receptionist – Hospital Industry

Location: Mumbai -Thane
Industry: Healthcare / Hospital
Experience : Freshers / Experience Both can apply.
Shifts : Rotational & Night Duty

Job Summary:
We are looking for a friendly, professional, and patient-focused Front Desk Receptionist to manage the hospital reception and provide excellent assistance to patients and visitors.

Key Responsibilities:

- Welcome and assist patients, attendants, and visitors at the hospital reception.
- Handle patient registration, appointment scheduling, and enquiries.
- Manage OPD/IPD front desk activities and coordinate with relevant departments.
- Provide accurate information regarding doctors, appointments, departments, and hospital services.
- Handle incoming calls and direct them to the appropriate departments.
- Coordinate with doctors, nursing staff, billing, pharmacy, and other hospital departments.
- Maintain patient records and ensure accurate data entry in the hospital system.
- Assist patients with billing, reports, insurance-related queries, and other front-office requirements.




- Manage patient feedback and escalate concerns to the concerned department.
- Maintain a professional and welcoming reception area.
- Follow hospital policies, procedures, and patient confidentiality guidelines.

Requirements:

- Graduate / HSC preferred.
- 0–3 years of experience in Front Desk / Reception / Hospital or Healthcare industry preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and familiarity with hospital software/HRMS preferred.
- Pleasant personality with a patient and service-oriented approach.
- Ability to work in rotational shifts.
- Ability to handle multiple tasks in a rapid-paced hospital environment.

Key Skills:

- Patient Handling
- Front Desk Management
- Appointment Scheduling
- OPD/IPD Coordination
- Customer Service
- Communication Skills
- Hospital Operations
- Computer Knowledge
- Coordination & Follow-up

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Front Desk Receptionist ( Thane)
🏢 HVS
📍 Thane