Expert Engineers and Automation Private Limited

Committed to excellence

Posted 7 months ago

Location: Khushkhera Works, Rajasthan

Job Description
Job Title: Service Head – Electrical Control Panels (HT/LT Division)
Location: Khushkhera Works, Rajasthan
Department: Service & Commissioning
Experience Required: Minimum 6+ Years
Industry: Electrical Control Panel Manufacturing (HT/LT / MV Switchgear)

Role Overview:
We are seeking an experienced and dynamic Service Head to lead our Service & Site Execution team for HT/LT
Electrical Control Panels. The candidate will be responsible for complete management of field services including
commissioning, troubleshooting, retrofitting, audits, and after-sales support for electrical panels across various
project sites. This role involves coordination between internal production, design teams, and client-side project
teams to ensure smooth execution of site activities and timely resolution of technical complaints.

Technical & Execution Responsibilities:

- Lead and manage the complete Service & Commissioning activities at project sites.
- Handle all customer complaints, breakdowns, warranty services, and preventive maintenance tasks.
- Execute and supervise panel commissioning, retrofitting and modification works.
- Conduct site wiring & interlocking checks.
- Support Busbar & Assembly inspection at site.
- Testing & Functional audits at site.
- Execute FAT/SAT and attend client inspections when required.
- Ensure timely closure of service calls with Root Cause Analysis (RCA).
- Maintain service records, commissioning reports, and performance logs.
- Coordinate with internal departments (Design, Production, QA/QC) for resolution of site issues.

Team Management & Leadership Responsibilities:

- Lead and manage a team of Service Engineers & Technicians.
- Plan and depute service engineers for site activities based on project priority & urgency.




- Allocate manpower for commissioning, shutdown & complaint handling jobs.
- Monitor team productivity and service response timelines.
- Guide junior engineers during complex commissioning & troubleshooting tasks.
- Conduct regular team briefings and technical knowledge sharing sessions.
- Ensure discipline in reporting, documentation & site execution protocols.
- Handle customer communication during critical breakdowns or shutdowns.
- Manage multiple sites simultaneously through effective team coordination.

Technical Competencies Required:

- Commissioning of CSS (Compact Substations).
- Commissioning of HT VCB Panels (11kV / 33kV).
- Commissioning of LT Panels (PCC / MCC / APFC / Synchronizing Panels etc.).
- Programming of Numerical Protection Relays (Schneider / Siemens / ABB / Micom etc.).
- Programming of DG Synchronization Relays.
- Configuration of Multifunction Meters (MFM).
- PLC Programming & troubleshooting (basic to intermediate level).
- VFD Parameterization & commissioning.
- Electrical Scheme Reading & Interlocking Logic Understanding.
- Control Wiring Verification & Site Modifications.
- Knowledge of Relay Coordination & System Integration.

Eligibility Criteria:

- Diploma / B.Tech in Electrical Engineering.
- Minimum 6 years of experience in Electrical Control Panel Manufacturing / Switchgear Industry.
- Must have experience in team handling & site manpower deployment.
- Experience in independently managing commissioning teams at multiple sites.
- Willingness to travel for site commissioning and shutdown works.
Preferred Skills:
- Exposure to Internal Arc Tested Panels.
- Knowledge of DG Load Sharing / AMF Systems.
- Familiarity with SCADA Integration.
- Solid leadership & communication skills.

Reporting To: Director / Operations Head

How to Apply: Interested candidates are invited to send their resumes and portfolios to ([email protected]) with the subject line “Application for Service Head Position.”

📌 Service Head – Electrical Control Panels (HT/LT Division) (Rajasthan)
🏢 Expert Engineers
📍 Rajasthan