Key Responsibilities

- Handle and follow up on solar customer enquiries and leads.
- Maintain and update the daily lead/enquiry sheet regularly.
- Coordinate with the CRO and other departments regarding customer requirements and follow-ups.
- Contact customers to collect required details and documents.
- Provide customers with basic information about solar products, installation process, payment terms, and subsidy procedures.
- Coordinate with the technical and operations teams for customer-related requirements.
- Prepare and share daily/weekly customer follow-up reports with the concerned team.
- Ensure pending customer enquiries are followed up without delay.
- Support the team in achieving monthly solar enquiry, conversion, and billing targets.

Required Skills

- Good communication and customer-handling skills.
- Basic knowledge of MS Excel / Google Sheets.
- Good follow-up and coordination skills.
- Ability to maintain accurate records and reports.
- Valuable time-management and organizational skills.
- Positive attitude and willingness to learn.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Paid sick time

Work Location: In person

📌 Customer Relation Executive (Tirunelveli)
🏢 Parvathi Power Systems
📍 Tirunelveli