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As a Customer Care Officer at Bestination Holidays Pvt Ltd, you will be responsible for delivering exceptional customer service to our clients throughout their travel experience. Your main duties will include handling inquiries, resolving complaints, and providing assistance with bookings and reservations. You will also be expected to proactively engage with customers to ensure their satisfaction and loyalty. Solid communication skills, problem-solving abilities, and a customer-focused mindset are essential for success in this role. If you are passionate about delivering top-notch service and thrive in a fast-paced environment, we invite you to join our dynamic team at Bestination Holidays Pvt Ltd.

Job Description
Provide excellent customer service and support to clients
Address customer inquiries and resolve any issues or complaints
Handle incoming calls and emails in a professional and efficient manner
Assist clients with booking and travel arrangements




Maintain accurate records of customer interactions and transactions
Collaborate with other departments to ensure customer satisfaction
Stay up-to-date on company products, services, and policies
Strive to meet or exceed customer service goals and metrics
Willingness to work flexible schedule, including weekends and holidays
Robust communication and problem-solving skills

Designation

Tele calling

Key Skills

BPOBPO SalesCall CenterCall Center OperationsCall HandlingCalls HandlingCold CallingEffective communicationOutbound CallingTelecallerTelecaller- FemaleTelecallingTelecalling executiveTelecalling ExperienceTelesalesTelesales Executive

Industry

Tourism & Hospitality

Functional Area

Communication

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

📌 Tele Calling Kochi
🏢 Bestination Holidays
📍 Kochi