Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing recent opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
As a Client Success Specialist at NTT DATA, you will be at the heart of maintaining and building valuable client relationships. Your day involves acting as the primary post-sale point of contact for multiple small-to-medium scale or straightforward contracts. You will drive client-facing activities through our Client Success Management Charters: Adoption, Expansion, and renewal.



Your role is pivotal in ensuring our clients find immense value in their partnership with us, creating a positive experience in every interaction.

You will work closely with clients, nurturing relationships and acting as their trusted advisor. This includes helping them adopt and expand the use of our offerings and services, facilitating successful interactions with NTT DATA, and improving Client Satisfaction (CSAT) scores. When issues arise, you will be the escalation point, ensuring they are resolved satisfactorily.

In the Adoption Charter, your focus will be on ensuring clients are aware of and can successfully adopt and increase their usage of our services. You will help them realize demonstrable value, meeting their original business objectives. Meanwhile, in the Expansion Charter, you will drive up-sell prospects and close deals to achieve revenue targets, identifying cross-sell opportunities and engaging sales teams to

📌 Senior Renewals Specialist Hyderabad (India)
🏢 NTT
📍 India