Translate By Humans is in search of a highly organized, quick-learning, and committed Client

Service Expert with exceptional work ethics to attend to customer needs and ensure

seamless cooperation.

Requirements

∙Understanding the type of inquiry, responding to them on time, and service oriented

manner. (Inbound Sales)

∙Establish, maintain, and leverage client relationships time to time.

∙Oversee projects from client acquisition to coordination with the operations team

and delivery of the final project to clients.

∙Be the point of contact between the client and internal teams, and responsible for

accurately conveying the client’s requirement to the internal teams.

∙Ensure ongoing support for customer satisfaction and retention.

∙Effectively manage accounts/client relationships through various activities such as,

Email, Meetings, LinkedIn reach out, and Calls.

∙Be open to learning and utilising the latest technologies, services and tools.

∙Respond to consumer issues that are brought to your notice and promptly address

them.





∙Should be responsible to handle client calls and interpretation events as and when

required.

∙Attending an event, being the main POC between the client and vendors throughout

the event.

∙Once the event is confirmed, create a project task and do the needful.

∙Keeping track of the events and creating reports every month.

∙Maintaining Vendor Database and building relationships with Vendors.

∙Contacting Vendors as and when the event is scheduled and should be able to judge

the right vendors for the event.

∙Getting on Vendor Calls to understand their expectations and match our

requirements.

∙Understanding the event details of the client, arranging Interpreters, and necessary

documents (NDA/Agreement), and attending the specific event.

∙Maintain and strengthen relationships with existing and recent vendors through regular

communication, feedback, and further development plans.

∙Customer-oriented personality.

∙Excellent Engl

📌 Business Development Ahmedabad
🏢 Translate By Humans
📍 Ahmedabad