About the Benefits Team at Rippling

Employers and employees spend over $5 trillion annually on benefits globally. These include products like health insurance, retirement savings plans, and various other employee benefits that help families navigate critical life decisions. Despite their importance, the benefits industry still needs to be updated, costly and confusing for users.

Rippling is transforming this landscape by building the first up-to-date multi-sided marketplace that seamlessly connects brokers, employers, and employees with any perk. Our platform powers the discovery, purchase, and utilisation of benefits products globally, making the experience easier, more affordable, and user-friendly.

Our Benefits Vertical Includes:
Benefits Platform: Powers recommendations, payments, and our benefits eligibility engine.
Benefits Marketplace: Features over 100 partners, providing various benefits options to meet diverse needs.
Rippling Benefits Products: Natively built products that integrate into the overall platform, enhancing user experience and engagement.





The engineering team behind the Benefits vertical works on creative, scalable solutions that shape the future of this industry. This role offers the opportunity to work on complex systems, contribute to impactful projects, and help build the future of benefits at Rippling.

We are introducing Support Engineering as a recent technical discipline at Rippling — and Benefits Insurance is where it starts. This is a founding role. You will not join an existing team; you will build the function from scratch, define its processes and culture, and set the hiring bar for everyone who comes after you.

You will:
Own front-line technical triage of carrier integration issues — tracing symptoms from customer tickets through vendor APIs, async job pipelines, data stores, and operational tooling to root cause
Confidently resolve complex, multi-system investigations with minimal guidance, and escalate with tight ev

📌 Senior Technical Support Engineer 6 Months Contract To Hire Bengaluru
🏢 Rippling
📍 Bengaluru