Site IT Technical Manager - Mumbai

About AstraZeneca

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that concentrates on the discovery, development and commercialization of prescription medicines addressing some of the planet’s most reliable diseases. But we’re more than one of the world’s leading pharmaceutical companies.

Accountabilities:
Act as the main IT lead at the Mumbai facility. Coordinate daily functions to maintain reliable, secure, and detailed services. Manage incidents and requests with clear SLAs for timely resolution. Monitor experience metrics and prioritize improvements key to users.
Direct local groups and vendors to offer high-quality, concierge-level help for employees, leadership teams, and VIP collaborators. Guarantee operational readiness for key business meetings and events. Encourage a user-centered support culture.
Collaboration and Event Technology: Handle and support video conferencing, meeting rooms,



and collaboration technologies; coordinate testing and readiness checks; provide onsite support to enable townhalls, leadership meetings, board meetings, and other key events with zero-defect execution.
Projects and Continuous Improvement: Lead and support local technology projects and deployments; partner with regional and global teams to implement initiatives at the site; find opportunities to streamline processes, improve user experience, and increase operational efficiency.
Compliance and Asset Management: Ensure site compliance with company IT policies, standards, and processes; maintain accurate IT asset records and support audits; drive local security, compliance, and governance activities; identify operational risks and raise issues appropriately.
Vendor and Collaborator Management: Govern local third-party performance and align services to business needs; serve as the local point of contact for technology-related requirements; communicate plans, status, and risks clearly to collabo

📌 Site It Technical Manager Mumbai
🏢 AstraZeneca
📍 Mumbai