Job Description
Job Title: Director - Commercial Operations, India
The Director, Commercial Operations is responsible for providing strategic direction, leadership, and governance for our company India's Commercial Operations organization. This role serves as a critical business partner to the Human Health Leadership Team and Business Unit Leaders, enabling sustainable business growth through commercial excellence, launch readiness, patient access solutions, operational rigor, and data-driven decision-making.
The role leads a broad portfolio encompassing Sales Force Effectiveness (SFE), Business Practices (BPO), Current Product Planning (NPP), FPP (Financial Patients Program), and Commercial Administration & Operations. The incumbent is expected to establish integrated operating models, build future-ready capabilities, and lead a high-performing organization that supports both current business priorities and future growth prospects.
The Director acts as the enterprise integrator across Commercial, Legal, Finance, our Research & Development Division, Human Resources, Supply Chain,
and Regional/Global teams to ensure alignment, execution excellence, and delivery of business objectives.
Primary Responsibilities:
Primary activities include, but are not limited to:
Strategic Commercial Operations Leadership
Provide strategic leadership for the Commercial Operations organization supporting company India's Human Health business.
Develop and execute a multi-year Commercial Operations strategy aligned with business growth priorities and enterprise objectives.
Partner with Business Unit Directors and the Country Leadership Team to strengthen commercial execution, customer engagement, launch excellence, and patient access.
Drive operational excellence and continuous improvement across commercial processes, systems, and governance frameworks.
Support FC, annual strategic planning, resource prioritization, business reviews, and performance management processes.
-
📌 Director – Commercial Operations Mumbai
🏢 Msd
📍 Mumbai