International Sales & Business Development / Executive

Job Description

Grainville India is a rapid-growing rice processing and export company.
Supplying premium Indian rice to buyers across the Middle East, Africa, Europe,
USA, and other global markets.

We are looking for a Telecalling /
Customer Support Executive who will support our international sales team
through calling, follow-ups, customer coordination, and CRM updates.
This is a non-target-based role, focused on communication, coordination,
and support—not direct sales closure.

Role Summary
Handle outbound and inbound calls with international
buyers and prospects
Support sales and export teams through regular
follow-ups and customer coordination
Act as a communication bridge between buyers, sales
team, and internal departments
Maintain accurate customer records and call updates in
CRM

Industry
& Role Details
Industry: Rice Export / Food Processing / Agro Commodities
Functional Area: Customer Support / Sales Support

Requirements
Key Responsibilities




International B2B sales calls to overseas buyers (importers, distributors, wholesalers).
Lead generation and order conversion for rice export products.
Follow-up with international buyers via calls, WhatsApp, and email.
Explain rice varieties, specifications, packaging options, pricing, payment terms, and shipment details.
Maintain and update Zoho CRM with leads, follow-ups, and buyer communication.
Prepare and manage Excel sheets for buyer database, sales pipeline, and lead tracking.
Coordinate with shipping lines, freight forwarders, inspection agencies, and internal teams.
Handle buyers across multiple international time zones.
Ensure accurate reporting, follow-ups, and sales documentation.

Candidate Profile
Experience in international
sales / export sales of rice or food/agro commodities (mandatory).
Solid English communication skills (spoken and written).
Comfortable with cold calling and proactive sales outreach.

📌 International Business Development Executive Gurugram
🏢 Grainville India
📍 Gurugram