Job Purpose:
The Senior Salesforce Agentforce Developer is responsible for designing, developing, and supporting enterprise-scale Salesforce solutions with a solid emphasis on AI-driven automation, Agentforce, and contemporary Salesforce platform capabilities. This role leverages extensive Salesforce development experience to build intelligent business applications, autonomous AI agents, and integrated enterprise solutions that improve customer, employee, and operational workflows. The individual will lead the design and implementation of Agentforce ecosystems, Data Cloud integrations, and advanced automation frameworks while ensuring adherence to architectural standards, security best practices, and Responsible AI principles. This role is also expected to provide technical leadership, drive DevOps maturity, mentor team members, and recommend cutting-edge solutions aligned with TD SYNNEX's strategic business objectives.

Responsibilities:
Analyze business requirements and design scalable Salesforce solutions utilizing Sales Cloud, Service Cloud, Agentforce, Data Cloud,



and related platform technologies.
Design, develop, test, deploy, and support enterprise applications using Apex, Lightning Web Components (LWC), Salesforce Flows, JavaScript, Node.js, and declarative platform capabilities.
Architect and implement Salesforce Agentforce AI Agents, including custom and out-of-the-box agent solutions for customer engagement, employee productivity, pipeline management, and operational automation.
Configure and optimize Agentforce topics, actions, prompts, reasoning capabilities, and agent orchestration workflows.
Leverage prompt engineering methodologies and LLM optimization techniques to improve AI agent accuracy, efficiency, and business outcomes.
Implement Responsible AI practices, governance controls, compliance requirements, and Einstein Trust Layer capabilities across AI-powered solutions.
Design and implement Retrieval-Augmented Generation (RAG) architectu

📌 Sales Force Developer Chennai
🏢 TD SYNNEX
📍 Chennai