Tiara Consultancy Services is seeking a energetic, customer-oriented individual to join our team as an International Customer Support representative. In this role, you will be responsible for assisting our international clients with any inquiries or issues they may have regarding our services. Your primary duties will include responding to customer inquiries via phone, email, and chat, resolving customer complaints in a timely and professional manner, and providing exceptional customer service to ensure client satisfaction. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well in a fast-paced workplace. If you are passionate about helping others and have a knack for problem-solving, we would love to hear from you
Job Description
Provide exceptional customer support to clients across various time zones
Assist clients with inquiries related to products and services offered by the company
Serve as the primary point of contact for international customers via phone, email,
and chat
Resolve customer issues in a timely and skilled manner to ensure client satisfaction
Collaborate with internal teams to address customer needs and provide solutions
Maintain accurate records of all customer interactions and transactions
Stay up to date on product updates and changes to effectively support customers
Identify opportunities to improve customer experience and recommend enhancements
Work collaboratively with a diverse team to ensure seamless international customer support
Must have excellent communication skills and be fluent in multiple languages to support global customers
Designation
International Customer Support
Key Skills
Customer QueriesCustomer Queries HandlingCustomer RelationCustomer Relation ManagementCustomer ServiceCustomer Service AssociateCustomer Service OrientationCustomer Service RepresentativeCustomer SupportEffective communicatio
📌 International Customer Support Mumbai
🏢 Tiara consultancy services
📍 Mumbai
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