Role Summary:

We are hiring AR Callers and Senior AR Callers for US healthcare
RCM. The role focuses on insurance follow-up, denial and
underpayment resolution, and timely claim resolution while
meeting quality and productivity standards.

Key Responsibilities:
Meet quality and productivity standards.
Contact insurance companies for further explanation of denials
and underpayments.
Work with multiple denials and take appropriate action to
guarantee resolution.
Ensure accurate and timely follow-up where required.
Work across all AR cycles and AR scenarios.
Handle appeals, refiling, and denial management.
Call insurance companies in the USA on behalf of physicians
and follow up on outstanding accounts receivable.
Resolve billing issues that have resulted in delayed
payment.

Requirements
Required Skills & Competencies:

Skill Area

Expected
Competency

AR
Follow-Up

AR




cycles, scenarios, outstanding AR

Denial
Management

Denials, appeals, refiling

RCM
Knowledge

US
healthcare revenue cycle

Communication

Excellent written
and oral communication

Productivity

Quality and
productivity standards

Shift
Readiness

Adaptable to work
night shifts

Desired Profile:
Minimum 1 year of experience in AR calling is an advantage.
Understanding of Revenue Cycle Management (RCM) for US
healthcare providers.
Basic knowledge of denials and immediate action to resolve
them

Preferred Qualifications:
Experience across appeals, refiling, and denial management.
High energy, spontaneity, and flexibility for night
shifts

📌 Ar Caller Bengaluru
🏢 Calpion Software Technologies
📍 Bengaluru