Job Description:
The SharePoint Online & Power Platform Support Engineer will provide secure, secure, and compliant operational support .
The role is responsible for ensuring business continuity, platform governance, service stability, and user productivity across SharePoint Online and Power Platform solutions used by distributed project teams, corporate functions, and site operations.
The position requires robust technical troubleshooting capabilities, an understanding of Microsoft 365 governance, and the ability to work effectively with business stakeholders, platform SMEs, Microsoft Support, and global delivery teams.

Key Roles & Responsibilities
SharePoint Online Operational Support
Provide technical and functional operational support for SharePoint Online, including:
SharePoint sites and site collections
Document libraries and lists
Metadata, content types, and permissions
SharePoint groups and security controls
Internal and external sharing
Manage SharePoint site lifecycle activities:
Provisioning
Configuration and modification
Archival




Decommissioning
Troubleshoot issues related to:
User access and permissions
Site and library performance
Search
Document synchronization
Version history
Content integrity
Sharing and access issues
Support SharePoint, Microsoft Teams, and OneDrive integration for project collaboration.
Investigate synchronization and document access issues involving OneDrive and SharePoint.
Support SharePoint storage, quota, and site health-related activities.
Assist with SharePoint governance and configuration standards.
Power Platform Support & Governance
Provide operational support for:
Power Apps
Power Automate
Power BI from a support and administration perspective
Support business solutions used for:
Project tracking
Approval workflows
Site operations
Reporting and dashboards
Business process automation
Diagnose and resolve:
Power Automate flow failures
Connecto

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