We are seeking an experienced and analytical Senior Analyst – Reporting to support the Payments Operations function through accurate, timely, and insightful reporting. The role will be responsible for managing operational and/or MTL reporting, Licensing requirements, conduct MTL exams, MIS, transaction reporting, reconciliation dashboards, performance analytics, and management reporting and also be responsible for handling banking operations tasks.

The ideal candidate will have solid knowledge of Accounting, Finance, payment operations, data analysis, reporting automation, banking processes, risk controls, regulatory frameworks/compliance and stakeholder management, with the ability to translate complex operational data into actionable business insights and and will serve as a SME within the operations team.

Duties Include/Key Responsibilities:

Reporting & MIS Management - MTL

· Own and manage daily, weekly, monthly, half-yearly, annually and ad hoc operational and/or MTL reporting requirements.

· Prepare and publish MIS reports covering transaction volumes, payment success rates,



refunds, charge backs, losses, exceptions, and operational performance.

· Ensure accuracy, completeness, and timely distribution of all management and operational and/or MTL reports.

· Maintain standardized reporting templates, dashboards, and data definitions.

Data Analysis & Insights

· Analyze operational data to identify trends, process gaps, revenue leakage, and potential risk areas.

· Develop KPI dashboards to monitor team and business performance.

· Provide actionable insights to Operations, Risk, Finance, Product, and Technology teams.

· Conduct root-cause analysis for reporting discrepancies and operational exceptions.

· Support forecasting and capacity planning through historical and trend analysis.

Process Improvement & Automation

· Identify prospects to automate manual reporting processes.

· Collaborate with Technology/Data teams to improve data extraction a

📌 Zr 328 Senior Analyst Chandigarh (India)
🏢 Priority Idc
📍 India