04 Oct
|
Centre point soft tech
|
Chennai
04 Oct
Centre point soft tech
Chennai
- Incident Management: Log, categorize, and prioritize support tickets. • Troubleshooting: Diagnose and resolve basic OS, software, and hardware problems. • Account Administration: Reset passwords and manage user accounts in Active Directory or Microsoft 365. • Escalation: Transfer unresolved or high-priority issues to Level 2 or specialized IT teams. • Documentation: Record all interactions and update the internal knowledge base.
Pay: ₹18,800.00 - ₹24,000.00 per month
Advantages:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
📌 Helpdesk Assistant (Chennai)
🏢 Centre point soft tech
📍 Chennai