What you'll do

Partner and portfolio reporting

- Build and ship the monthly partner report pack for priority accounts, covering employee pool, activation funnel, campaign performance and agreed next steps
- Produce the internal monthly portfolio rollup for leadership review — what moved, what stalled, what changed since last month
- Own the calendar for this cycle and ship on date, every month

Data

- Act as the owner of data hygiene across the Partner Success stack — one source of truth, no diverged versions
- Pull, clean and reconcile funnel data from our BI tools into the reporting layer
- Proactively flag funnel breaks — rejection-rate spikes, conversion drops, accounts going quiet. You're expected to raise these, not wait to be asked.

Tracking and follow-through

- Maintain account dossiers and the portfolio view — chase Key Account Managers for inputs, quality-check what comes back, escalate what doesn't
- Keep the stakeholder register current. A single point of contact changing at a partner organisation is one of the most common reasons an account goes cold.
- Run the action-item log from partner calls: owner, date, status — chased through to closure

Supporting the KAM team

- Build partner-facing decks for quarterly business reviews, account reviews and pitches
- Coordination support on activation campaigns and on-site employee events,



including post-event performance numbers
- Agreed turnaround times on requests, managed through the Head of Partner Success

Analysis

- Post-mortem activation campaigns and events: what they cost, what they produced, what we should stop doing
- Answer ad-hoc questions with data rather than opinion — why an account's conversion dropped, which accounts resemble our best performers, cost per acquisition by channel

What we're looking for

- 1–2 years of experience, or a final-year student available full-time in Gurugram
- Advanced Excel / Google Sheets is genuinely second nature — pivots, lookups, index-match, clean model structure. This is non-negotiable and will be tested.
- Able to build a slide that makes an argument, not just displays numbers
- Comfortable chasing people more senior than you for inputs, repeatedly, without being annoying about it
- Able to hold a line on timelines when several people want something the same day
- Notices when a number looks wrong
- Transparent written English — much of the output is read by partner HR teams and by our leadership

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

- What is your Current CTC?
- What is your Expected CTC?
- What is your Notice Period?

Work Location: In person

📌 Customer Success Interns (Gurugram)
🏢 SalarySe
📍 Gurugram