Key Responsibilities:

- Client Relationship Management:
- Act as the primary point of contact for clients, understanding their needs and offering tailored solutions.
- Build and maintain strong, long-term client relationships, ensuring high levels of client satisfaction.
- Manage client expectations, addressing any concerns or issues promptly and professionally.
- Conduct regular client meetings to provide updates and ensure alignment on project goals.
- Project Coordination:
- Collaborate with the design, and production teams to manage project timelines, budgets, and specifications.
- Oversee the complete project cycle from initial client inquiry through design, production, and installation.
- Ensure that projects are delivered within agreed timelines and to client specifications.
- Track project progress, flag potential delays, and communicate solutions to clients.
- Maintain thorough records of project details, client communications, and status reports.
- Quotation & Proposal Management:
- Assist in the preparation of quotations and proposals based on client requirements, working closely with the production teams.
- Present proposals to clients and provide detailed explanations of costs, timelines, and scope of work.
- Negotiate terms and pricing with clients while ensuring profitability for the company.
- Quality Control & Installation Support:
- Ensure all products meet the required quality standards before delivery/installation.
- Coordinate and oversee the installation process, ensuring smooth execution at the client’s site.
- Handle post-installation queries and ensure clients are satisfied with the final product.
- Documentation & Reporting:
- Maintain accurate records of client interactions, project progress, and financials.
- Prepare regular status reports and updates for internal teams and clients.




- Document any changes in project scope and update budgets or timelines accordingly.
- Market and Industry Knowledge:
- Stay updated on the latest trends, materials, and technologies in the signage industry.
- Offer creative and practical signage solutions that align with the client’s brand identity and marketing objectives.

Key Skills and Qualifications:

- Experience: Minimum 2-5 years of experience in client servicing or account management within the signage or related industries.
- Strong Communication Skills: Excellent verbal and written communication skills; ability to interact with clients and internal teams effectively.
- Project Management: Ability to manage multiple projects simultaneously and meet deadlines.
- Problem Solving: Strong analytical and troubleshooting abilities, with a focus on customer satisfaction.
- Industry Knowledge: Familiarity with the signage production process, materials, and installation methods is a plus.
- Attention to Detail: Strong focus on quality, accuracy, and thoroughness in all aspects of client servicing.
- Software Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint), and project management tools

Desired Traits:

· Customer-focused and results-driven.

- Ability to work independently and as part of a team.
- Strong organizational and multitasking skills.
- Positive attitude with a proactive approach to problem-solving.

Working Conditions:

- Full time position.
- Occasional travel to client sites for meetings or installations may be required.

Flexibility in working hours may be necessary to accommodate client needs and project deadlines.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Client Servicing Executive (Bengaluru)
🏢 Omkar Enterprises
📍 Bengaluru