About the Team

Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, scaled hiring roles across supported DoorDash, Deliveroo and Wolt businesses. You'll join the Platform Hiring Team, PHT's system-facing execution arm. This team owns candidate delivery inside the active hiring platform, today Fountain: reviewing AI-supported recommendations, making the final hiring decision, and moving candidates through to offer at speed and scale.

About the Role

You'll provide day-to-day coordination, coaching, and quality calibration for a group of Platform Hiring Specialists while maintaining direct delivery responsibility. Your delivery contribution will scale with team size. You'll own daily metrics, queue health, and capacity, surface risks before they affect hiring dates, and act as the primary contact for system issues affecting the group. You'll resolve routine operational issues, route complex risks to the accountable leader or PM Team owner, and flag sourcing gaps to the Platform Hiring Partner.





You're excited about this chance because you will
Lead team engagement, culture, collaboration, and performance across assigned workflows.
Own daily metrics, queue health, funnel conversion, candidate drop-off, no-shows, offer acceptance, handoff quality, and service commitments for the team.
Monitor capacity and escalate delivery risk before candidates or hiring plans are affected.
Recommend short-term work assignments, surge coverage, and queue rebalancing based on demand.
Coach and lead Specialists through regular one-on-ones, quality reviews, and structured development plans.
Run calibration sessions for candidate decisions, approved scoring, eligibility, and exception handling.
Act as the primary contact for system issues and program tickets affecting the team.
Resolve routine operational issues and route complex risks to the Head of Platform Hiring Team.
Collect process improvement prospects an

📌 Platform Hiring Team Lead Hyderabad
🏢 Doordash
📍 Hyderabad