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As a Customer Relationship Executive, you will be responsible for managing relationships with existing clients and identifying new client opportunities. You will serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and qualified manner. Additionally, you will work closely with the sales team to retain clients, upsell services, and ensure overall customer satisfaction. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to build robust relationships with clients. This position requires a high level of attention to detail, problem-solving skills, and the ability to work in a fast-paced workplace. A background in customer service or sales is preferred.

Job Description
Serve as the main point of contact for customers, addressing any inquiries or concerns in a timely and efficient manner
Build and maintain strong relationships with customers to foster loyalty and satisfaction




Process incoming orders accurately and ensure timely delivery of products or services
Demonstrate exceptional organizational skills to manage multiple tasks and priorities effectively
Utilize excellent customer care skills to resolve complaints and provide solutions that exceed expectations
Collaborate with internal teams to relay customer feedback and implement strategies for improvement
Maintain a positive and professional attitude at all times, representing the company in a positive light
Continuously strive to enhance the overall customer experience and exceed customer expectations in all interactions.

Designation

Customer Relationship Executiv

Key Skills

Customer CareCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer RelationOrder ProcessingOrganizational Skills

Industry

Food Production & Processing

Functional Area

Supply Chain Management

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

📌 Customer Relationship Executiv Guwahati
🏢 Business Purpose
📍 Guwahati