At Rocket India, we don't just process mortgages — we reimagine how people achieve the dream of homeownership. We're on a mission to simplify, accelerate, and humanize the home financing journey, and we need bold, experienced leaders who've lived and breathed US mortgage originations to help us do it at scale. If you're someone who thrives on building high-performing teams, driving operational excellence, and pushing the boundaries of what's possible in lending — this is your launchpad.

About the Role
Lead and scale end-to-end US mortgage origination operations, driving efficiency, quality, and an exceptional client experience across the origination lifecycle
Build, mentor, and inspire large cross-functional teams across loan processing, underwriting support, closing, and post-close functions
Define and execute strategic roadmaps aligned with Rocket's origination volume targets, compliance standards, and technology-driven transformation goals
Partner closely with US-based stakeholders, product teams, and technology leaders to streamline workflows, reduce cycle times,



and eliminate friction in the borrower journey
Champion a data-driven culture by establishing KPIs, SLAs, and performance dashboards to monitor productivity, accuracy, and turnaround times
Stay ahead of evolving regulatory requirements (TRID, RESPA, ECOA, state-specific guidelines) and ensure all origination activities remain fully compliant
Drive continuous improvement initiatives leveraging automation, AI, and digital tools to modernize origination processes
Serve as a thought leader and subject matter expert on US mortgage origination best practices, market trends, and competitive landscape
Own talent strategy for the originations vertical — including hiring, upskilling, succession planning, and retention of top talent
Foster a culture of accountability, collaboration, and relentless client focus that reflects Rocket's core values

About You
Minimum Qualifications
13 to 20 year

📌 Avp Operations Chennai
🏢 NSM Services
📍 Chennai