Job Description – Tools & Automation Portfolio (AI Solutions Engineer)
Portfolio Name: Tools & Automations
Overview:
We are seeking a highly motivated and creative AI Solutions Engineer to join our Tools & Automation Portfolio. The role focuses on designing and developing intelligent automation solutions to support infrastructure monitoring and observability tools. The ideal candidate will have a solid foundation in Python, emerging AI agentic frameworks, and LLM infrastructure.
Key Responsibilities:
• Design and develop quick AI-driven solutions to enhance infrastructure monitoring and operations.
• Build and deploy AI agents to automate workflows across tools such as SolarWinds, Dynatrace, BMC Helix, GitLab, SCOM, and Atlassian suite.
• Integrate Large Language Models (LLMs) with enterprise monitoring tools for intelligent alerting, root cause analysis, and remediation.
• Collaborate with DevOps, SRE, and infrastructure teams to automate repetitive operational tasks.
• Develop scripts and automation frameworks using Python to improve efficiency and reduce manual effort.




• Experiment and implement agentic AI development approaches for self-healing systems.
• Ensure scalability, performance, and reliability of AI-based automation solutions.
Required Skillset:
• Strong programming skills in Python.
• Knowledge of AI agentic development frameworks.
• Understanding of Large Language Model (LLM) infrastructure and development.
• Experience working with APIs and integrating enterprise tools.
• Familiarity with infrastructure monitoring tools and observability platforms.
Tools in Portfolio:
• SolarWinds
• Dynatrace
• BMC Helix
• GitLab
• SCOM
• Atlassian suite (Jira, Confluence, etc.)
Experience:
• 2–4 years of relevant experience in automation, AI development, or infrastructure tooling.
Preferred Qualifications:
• Exposure to DevOps practices and CI/CD pipelines.
• Basic understanding of cloud platforms.
• Solid analytical and problem-solving skills
• LLM fundamental

📌 Tools & Automations Bengaluru (India)
🏢 TCS_India
📍 India