Job Requisition ID #

26WD99527

Position Overview

Autodesk is seeking construction industry specialists who are passionate about advancing digital transformation across the built setting. As a Technical Success Manager (TSM), you will help strategic customers realize measurable business value from Forma (formerly Autodesk Construction Cloud) by designing and implementing scalable workflows, integrations, and data insights.

Reporting to the APAC Senior Manager, Customer Success, you will lead the technical components of customer engagements for some of Autodesk’s largest architecture, engineering and Construction (AEC) customers. Partnering closely with Customer Success Managers, you will translate customer business initiatives into practical Forma solutions that improve project delivery, collaboration, and operational performance.

As a trusted technical advisor, you will deliver health checks, workflow design, training, dashboards, and integrations that enable customers to adopt Forma effectively and maximize return on their Autodesk investment.

Responsibilities




Serve as a subject matter expert in Forma, including platform capabilities, limitations, and integration possibilities
Lead technical engagements with customers, analysing workflows and designing solutions that support improved project and construction processes
Configure and optimize Forma workflows including document management, RFIs, submittals, field workflows, and model coordination
Design dashboards, reports, and analytics that help customers track adoption, project performance, and operational outcomes
Support integrations between Forma and business intelligence tools, and other construction technologies using available APIs and data connectors
Conduct technical health checks, workshops, and training sessions that enable scalable platform adoption
Partner with Customer Success Managers to execute initiatives defined in the Customer Success Plan, ensuring technical deliverables

📌 Technical Success Manager, Construction Bengaluru
🏢 Autodesk
📍 Bengaluru