About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that excellent ideas can come from anyone on the team.

About this role:
Join our Agentic AI Applications team to build the next generation of Gartner’s Sales and Service Delivery enablement tools. In this role, you will architect a sophisticated Agentic AI ecosystem designed to act as a force multiplier for our associates, moving beyond easy chatbots to create context-aware digital partners. You will drive the development of a comprehensive intelligent digital assistant capable of "connecting the dots" between client initiatives, value delivery, past engagements & interactions, and our vast library of expert research. You will engineer solutions that leverage Retrieval-Augmented Generation (RAG), multi-agent orchestration,



secure intent recognition and productive context handling—ensuring our Sales and Service teams have a powerful, intelligent interface to navigate critical business data and be more productive and effective in their client interaction preparation and follow up workflows.

What you’ll do:
Own core platform architecture: Lead the design of the Python/FastAPI services, APIs, and data pipelines behind the assistant, making the architectural calls on context handling, state, and service boundaries — and staying hands-on in the code for the hardest parts.
Ensure Enterprise-Grade Reliability: Implement rigorous guardrails, security controls, and intent recognition layers to ensure the AI acts safely and accurately when handling sensitive data.
Scale from Concept to Production: Lead the technical evolution of AI capabilities from experimental POCs to robust, high-availability systems, ensuring the platform

📌 Sr Software Engineer Gurugram
🏢 Gartner
📍 Gurugram