The Centre Manager is the face of a Cultfit centre and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires solid ownership, customer centricity, and a passion for creating an energetic, service-driven fitness setting.

The Centre Manager is the face of a Cultfit centre and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness workplace.

Key Responsibilities
Sales & Business Growth

Own monthly targets for memberships, renewals, and upsells.

Drive walk-in/trial conversions through effective consultations.

Manage the entire membership conversion process with clean, consistent, and accurate documentation via portal
Centre Operations Management

Ensure smooth daily operations using the desired checklist tool

Oversee class schedules, trainer punctuality, and session readiness.





Conduct daily facility audits to maintain cleanliness, safety, and brand standards.

Manage inventory of essentials (first-aid, water etc) and ensure timely restocking.

Address operational gaps related to attendance, bookings, equipment, or facility
Member Experience & Engagement

Build strong rapport with members to create a welcoming, community-driven workplace.

Resolve escalations and ensure a smooth before/during/after-class experience.

Capture and document feedback from members and trainers for continuous improvement.

Uphold Cultfit’s service quality and be the primary representative of the centre.

What Success Looks Like

​​Meeting/exceeding sales and conversion targets.

A consistently smooth, compliant, and high-performing centre.

High member satisfaction, retention, and NPS.

Strong centre ambience, audit scores, and operational excellence.

Qualifications & Skills

Bachelor’s/dip

📌 Associate Center Manager Hyderabad (India)
🏢 The Centre Manager
📍 India