Position: Customer Support Executive

Location: Airoli, Navi Mumbai

Experience: 1–3 Years

Salary: ₹15,000 to ₹22,000 In-Hand per month

Qualification: Graduate in any discipline

Job Responsibilities:

- Handle customer queries through calls, emails, and chats.
- Provide accurate information and resolve customer concerns within defined timelines.
- Maintain a high level of customer satisfaction and service quality.
- Record customer interactions and update details in the system.
- Coordinate with internal teams for issue resolution and follow-ups.
- Ensure adherence to company policies and processes.

Required Skills:

- Good verbal and written communication skills.
- Basic computer knowledge and MS Office proficiency.
- Strong customer service and problem-solving skills.
- Ability to work in a rapid-paced environment.
- Positive attitude and willingness to learn.

Preferred:

- 1 years to 3 years with excellent communication skills can apply.
- Immediate joiners will be preferred.

Working Days: 6 Days a Week

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Support Executive (Airoli)
🏢 scymes services pvt
📍 Airoli