HOUSEKEEPING SUPERVISOR – JOB DESCRIPTION

Reports To: Executive Housekeeper / Housekeeping Manager

Key Responsibilities

- Supervise and coordinate the daily activities of Room Attendants, Public Area Cleaners, and Laundry Staff.
- Allocate daily duties and ensure all assigned work is completed efficiently and on time.
- Inspect guest rooms, bathrooms, public areas, and back-of-house areas to ensure cleanliness and presentation standards are maintained.
- Ensure rooms are properly cleaned, stocked, and ready for guest arrival.
- Handle guest housekeeping requests and resolve minor complaints promptly and professionally.
- Coordinate with Front Office regarding room status, VIP rooms, special requests, and guest requirements.
- Report maintenance issues to the Maintenance Department and follow up for timely rectification.
- Monitor housekeeping supplies, linen, guest amenities, cleaning chemicals, and equipment.




- Ensure chemicals and cleaning equipment are used correctly and safely.
- Train and guide housekeeping staff on cleaning procedures, hygiene, safety, and hotel standards.
- Monitor staff attendance, grooming, discipline, and work performance.
- Maintain proper records of linen, supplies, room inspections, and daily housekeeping activities.
- Ensure proper handling and recording of Lost & Found items as per hotel policy.
- Maintain high standards of hygiene, safety, cleanliness, and guest service.
- Maintain valuable coordination with all hotel departments.
- Report operational issues and departmental requirements to the Executive Housekeeper.
- Perform any other duties assigned by the Executive Housekeeper or General Manager.

Pay: ₹16,000.00 - ₹21,000.00 per month

Work Location: In person

📌 Senior Housekeeping Supervisor (Kochi)
🏢 Viceroy Resort
📍 Kochi