Master Solutions is seeking a Relationship Manager to oversee and cultivate relationships with clients. The ideal candidate will be responsible for maintaining and growing existing client relationships, as well as identifying and developing new business opportunities. The Relationship Manager will act as the main point of contact for clients, handling inquiries, resolving issues, and providing exceptional customer service. This individual will also collaborate closely with internal teams to ensure client needs are met and to drive business growth. Robust communication and interpersonal skills are required, as well as the ability to work well under pressure and multitask effectively. Experience in client relationship management and a background in sales or account management is preferred.
Job Description
Company Description A very well reputed holiday / vacation ownership company in India, is looking for Relationship / Sales Manager for its operations in Rajkot, Surat, Ahmedabad & Baroda in Gujrat
Role Description
This is a full time in office role. The role is responsible for performing day-to-day tasks associated with the position, The applicant needs to have min of 2 to 3 yrs of experience in Direct Selling. Previous work experience in either Timeshare / Vacation Ownership OR Banking OR Finance OR Insurance OR Hospitality industry candidates will be preferred. Candidates with Timeshare Industry will have added advantage
Job Responsibilities
Understand customer needs and develop plans to address them
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors
Requirements and Skills
Proven experience as a Client Relationship Manager
Knowledge of cu