Are you passionate about languages and translation? Are you motivated to have a direct impact on customers around the world? Do you have an administrative and finance background and love for continuous improvement and finding creative solutions to challenging problems? Amazon's Translation Services team is responsible for providing translation tools and solutions to support the localization and translation needs of all Amazon businesses. At Translation Services Operations, we partner with other internal Amazonian teams to translate and deliver content for users of Amazon's tools and services around the world. We obsess over finding the optimal balance between quality, speed, and cost for customers we serve.
We are looking for a Vendor Management Assistant for the invoicing tasks within our Data Insights team, working closely with Invoicing Vendor Managers to maintain and optimize vendor payment operations within Translation Services Operations. This role focuses on executing day-to-day invoicing tasks to ensure accurate and timely vendor payments, effective vendor communication,
and process compliance. The position requires attention to detail, organizational skills, and the ability to work in an international, agile setting.
Key job responsibilities
Responsibilities include, but are not limited to:
Own vendor communication related to payment inquiries, invoice discrepancies, and billing issues - ensuring timely and transparent responses
Validate and approve vendor invoices according to established procedures and contract terms
Run pro-forma reports and share them with vendors on a regular cadence
Identify process gaps, recurring failure modes, and opportunities for automation in invoicing workflows
Support Invoicing Vendor Managers in data collection, reporting, reconciliation tasks, and escalation of unresolved payment issues
A day in the life
You will start your day by reviewing incoming vendor queries related to payments and invoices, triaging them