Job Description:
Should have SAP SuccessFactors certification in Onboarding 2.0
Minimum 2 full life cycle SuccessFactors implementation experience in
SFSF ONB
Valuable understanding of Talent Acquisition process and trends in
organization.
Must be able to work within a matrix organization – balancing the needs of
the service line against firm initiatives and goals
Experience of handling Half Yearly release management activities
Knowledge of People Analytics, Story reports
Positive-to-Have 1. Understand and evaluate business requirements
Follow ITIL Processes in order to execute support activities.
Work on Incidents/Changes/Service Requests created by the
customer within the agreed SLA
Trouble-shoot issues and offer solutioning and user guidance when
needed
Interact with vendors regarding system upgrades, break fix,
performance, availability, and system uptimes
Ensure regular connects with Onsite team for providing daily status