Who are we looking for
We are looking for an industry leader with hands-on experience in Agency Lending Operations within a Markets business. You understand what outstanding looks like in a global operations organization and bring deep knowledge of the functions that support Agency Lending across the trade lifecycle. You combine strong operational expertise with executive presence, excellent communication and stakeholder management skills, and a proven ability to influence, lead through change, and navigate complex challenges.

This is a key leadership role responsible for overseeing a global team of approximately 150 professionals across India, Hong Kong, London, and Boston, providing operational support for Agency Lending activities, including settlement, reconciliations, and collateral management. You will lead the organization through the complexity of a large-scale global operation, ensuring accurate trade processing, effective collateralization, robust risk management, regulatory compliance, and seamless day-to-day execution.

You will work closely with business, technology,



risk, and control partners to drive innovation across processes and systems, enhancing efficiency, scalability, and risk management while ensuring operational solutions remain aligned with State Street's strategic objectives, industry best practices, and evolving market needs.

A significant part of your mandate will be the transformation of the function. You will have the chance to help shape the future operating model, modernize the technology infrastructure, and drive initiatives that reduce risk, improve efficiency, and accelerate speed to market. Success in this role will require balancing long-term transformation with an unwavering focus on day-to-day execution and client service.

The role can be based in Mumbai, Bangalore, or Hyderabad and reports directly to the SVP, Global Head of Financing and Portfolio Solutions Operations.

Why this role is significant to us
The team you will be

📌 Head Of Agency Lending Operations, Managing Director Bengaluru
🏢 State Street
📍 Bengaluru