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Job Description
Supervise and manage daily operations on assigned shift
Ensure staff members follow company policies and procedures
Monitor employee performance and provide feedback and coaching as needed
Handle any customer complaints or issues that arise during shift
Responsible for opening or closing duties as needed
Ensure all safety and security protocols are followed
Work closely with management to ensure smooth operations
Maintain a positive and skilled work environment
Must be able to work adaptable schedule, including weekends and holidays
Excellent communication and leadership skills required.
Designation
Shift Officer
Key Skills
Communication SkillsProblem SolvingTeam Leadership