Job Description

Title: Retail Sales Executive

Location: Pune (In office, store-based role)

Job Type: Full-time

Industry: Retail / Fine Writing Instruments / Corporate Gifting

Reporting To: Store Manager / Retail Operations Head

Summary:

We are seeking experienced and customer-focused professionals to join our team as a Retail Sales Executive in Pune. The company is India’s largest and most definitive destination for fine writing instruments and accessories, and a leader in personalized corporate gifting. This role is responsible for delivering an exceptional in-store customer experience, driving sales performance, and ensuring smooth retail operations. The ideal candidate should be well-groomed, confident in communication, and passionate about achieving sales targets in a retail workplace.

Responsibilities:
Manage the delivery of products and services to customers efficiently.
Create an interactive, engaging, and reassuring in-store experience to build customer confidence and loyalty.




Follow the prescribed selling process and adhere to standard operating procedures (SOPs) and company policies.
Maintain store cleanliness, visual merchandising standards, and overall store presentation.
Utilize time effectively by upgrading communication skills, gaining product and SOP knowledge, and managing stock efficiently.
Complete operational duties including paperwork, billing processes, and sales reports related to store opening and closing procedures.
Address customer inquiries regarding product features, pricing, billing, and after-sales support.
Achieve established sales targets by promoting and selling products and services.
Handle customer concerns and escalations professionally.
Work adaptable shifts, including evenings, weekends, and public holidays.
Stand for extended hours (up to 100% of the shift) while assisting customers on the sales floor.

Requirements / Qualifications:
Female candidates only.
Minimum 1+ year of experience in Retai

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