The Jitin Chawla Centre for Career Development is seeking a Telecounselor to join their team. The Telecounselor will be responsible for getting career counseling and guidance to students over the phone. Responsibilities include conducting client connects, and getting clients onboard for conducting assessments to determine students' career goals, providing information about various career paths and educational opportunities, and assisting students in creating action plans to achieve their goals.
The ideal candidate will have excellent communication skills, a solid understanding of career development principles, and the ability to adapt to the needs of diverse student populations. This is an in-office position that offers an chance to make a positive impact on the lives of students.
Job Description
Conducting outbound calls to career counseling clients
Providing information on available career development services
Assisting clients in setting career goals and developing action plans
Documenting all client interactions in a CRM system
Following up with clients to ensure progress towards goals
Collaborating with career counselors to provide comprehensive support
Participating in training and career development opportunities
Maintaining confidentiality and professionalism in all client interactions
Contributing to a positive and supportive team setting
Meeting performance metrics and quality standards as outlined by management.
Designation
Telecounselor
Key Skills
Client HandlingClient Handling and CommunicationCommunication SkillsEducational Sales
Industry
Education
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
📌 Telecounselor Delhi (India)
🏢 Jitin Chawla Centre For Career Development
📍 India
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