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The Senior Team Lead, Credit and Collections is a developing management role, responsible for ensuring the implementation of policies, processes and procedures related to Credit and Collections.

This role can operate at a regional or divisional level and is responsible for overseeing directing and managing the activities of a credit and collections team, fostering a cooperative and creative team culture focused on operational excellence.

Key responsibilities:
Manages a credit and collections team, providing guidance, training, and performance feedback to ensure high-quality work and adherence to established processes.
Oversees the assessment of client creditworthiness, analyzing financial data, credit reports,



and other relevant information.
Assists in setting appropriate credit limits for clients based on risk assessment and established credit policies.
Monitors collections activities, including tracking accounts receivable and proactively contacting clients for outstanding payments.
Ensures positive and skilled communication with clients to address billing inquiries, resolve disputes, and negotiate payment arrangements.
Collaborates with the credit team and other stakeholders to identify and mitigate potential credit risks.
Prepares and presents regular collections performance reports and key performance indicators (KPIs) to relevant business stakeholders.
Identifies opportunities for process improvements in credit evaluation and collections procedures to enhance efficiency and effectiveness.
Collaborates with relevant cross functional teams to address credit and collections-related issues and imp

📌 Senior Team Lead, Credit And Collections Bengaluru
🏢 NTT
📍 Bengaluru