1) Server Administration & Management
Install, configure, and maintain Windows Server settings.
Manage Active Directory, Group Policy, DNS, DHCP, and file/print services.
Perform server hardening, patch management, and access control implementation.
Manage file system permissions, quotas, and system-level configurations.

2) Backup, Recovery & Disaster Planning
Perform and monitor system backups and periodic restore testing.
Ensure integrity and reliability of MSSQL and MySQL database backups.
Support disaster recovery planning and execution.

3) Server & Application Software Configuration
Install and configure server and application software.
Manage web hosting components such as IIS, Apache, Nginx, and LAMP/LEMP stacks.
Install, configure, and maintain hosting control panels (WHM, cPanel, Plesk).

4) Database Administration
Administer MSSQL and MySQL databases.
Perform performance tuning, schema management, and access control.
Monitor database health and optimize queries where required.

5) User Account & Identity Management
Create, modify,



and deprovision user accounts and roles.
Conduct access audits and enforce security policies.

6) Virtualization & Cloud Infrastructure
Deploy and manage virtualization platforms (Hyper-V, VMware, KVM).
Support on-premises and cloud-hosted VMs.
Basic working knowledge of cloud platforms such as AWS, Azure, and GCP.
Ensure cost-effective utilization of cloud resources.

7) Ticket Ownership & SLA Compliance
Own, respond to, and resolve L2/L3 support tickets, including escalations.
Maintain accurate ticket updates and meet defined SLA timelines.
Handle low-to-medium complexity incidents independently.

8) Infrastructure Monitoring & Troubleshooting
Monitor servers, logs, system metrics, and alerts.
Identify and resolve performance bottlenecks proactively.
Collaborate with cross-functional teams for high-priority incidents.

9) Security & Compliance
Implement firewalls, pat

📌 Windows System Administratior Jaipur (India)
🏢 SupportFly Technologies
📍 India