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Soft Services Manager –
Position Overview
Oversee all non-technical facility services across an 8-floor corporate office building, including janitorial, reception, mail services, catering, and waste management to ensure a clean, secure, and welcoming workplace for all occupants.
Key Responsibilities
Janitorial & Cleaning Services
Manage daily cleaning operations across all 8 floors with consistent quality standards
Develop floor-specific cleaning schedules and zone assignments




Conduct regular floor-by-floor inspections and quality audits
Coordinate specialist cleaning for conference centers and executive floors
Respond to urgent cleaning requests building-wide

Reception & Front-of-House
Oversee main lobby reception and secondary reception points
Manage visitor access, escort procedures, and elevator lobby presentation
Maintain building directory and wayfinding signage across all floors

Mail & Package Services
Manage centralized mail room and coordinate distribution
Implement productive internal mail routing

Catering & Hospitality
Manage pantry services and break rooms on multiple floors
Coordinate catering delivery and setup across various floors
Oversee coffee stations, vending services, and beverage programs

Waste Management & Sustainability
Implement recycling program with collection points on each floor
Coordinate daily waste collection rounds across all floors
Manage waste s

📌 Soft Service Manager Bengaluru
🏢 JLL
📍 Bengaluru