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Job Title: Oracle Fusion Technical Support Consultant
Location: Hyderabad
Employment Type: Full Time, regular, hybrid work arrangement

Job Description:

We are seeking an experienced Oracle Fusion Technical Support Consultant to join our Global Shared Services Centre (SSC) in Hyderabad.
Our Oracle Fusion landscape supports 40+ countries across APAC, EMEA, North America, and LATAM, making this a high‑impact global support position.
The primary responsibility is to support and maintain existing Oracle Fusion technical components, including templates, reports, integrations, e‑invoicing processes, and interface frameworks.
In addition to day‑to‑day support, the role will also work on small change requests and may participate in larger global projects as needed.

Key responsibilities
Global Technical Support & Issue Resolution (Primary Focus)
Deliver L2/L3 technical support for Oracle Fusion across 40+ countries and multiple time zones.
Troubleshoot issues related to:
BI Publisher,



OTBI Reports & FRS
BICC
FBDI/HCM/financial interface errors
REST & SOAP API integrations
UCM file transfers and staging table exceptions
Investigate and resolve regional localization issues (tax, statutory fields, formats).
Provide root‑cause analysis and implement sustainable fixes.
Knowledge of Sandbox creation, Webservices, exposure to Groovy Script.
Template Maintenance & Localization
Support, modify, and enhance BI Publisher templates across:
GL, AP, AR, FA, CM
Procurement
PPM
Subscriptions
RMCS
Ensure templates meet:
Global standards
Local statutory requirements
Branding, language, and formatting conventions
E‑Invoicing Support (Multi‑Region)
Support e‑invoicing processes across APAC, EMEA, LATAM, and North America.
Troubleshoot schema validations, rejections, data extraction issues, and statutory updates.
Work with regional Finance and Tax teams for

📌 Oracle Fusion Technical Support Consultant Bengaluru
🏢 Aveva
📍 Bengaluru