Job Description:
Job Title: Client Service Analyst, NCT
Corporate Title: NCT
Location: Gurgaon, India

Role Description
Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks. Work includes: Facilitating interactions with current and existing clients
Liaising with clients and supporting their account related queries
Building relationships and operations where needed
Ensuring adherence to internal policies and external legal/regulatory frameworks

What we’ll offer you
As part of our flexible scheme, here are just some of the advantages that you’ll enjoy,
Best in class leave policy.
Gender neutral parental leaves
100% reimbursement under childcare assistance advantage (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members




Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities
Ensure strict adherence to all internal and external guidelines (KYC & Money Anti Launderings, Audits)
Ensure proper monitoring of expenses and controlling costs, waiver tracking & lead management
Ensure proper display of all Regulatory Circulars in the Area
Accurate processing of all account opening forms MF applications
Voucher Management, Rules of Custodianship , Key Management guidelines, are followed without any deviation
Exception handling / deferral tracking and monitoring
Suspicious transactions, large cash txn's, NR Credits are reviewed and the necessary process is followed as per the guidelines laid
Ensure Area has a clean Mystery Shopping Audit report both by Internal as well as External auditors
Ensure pro

📌 Client Service Analyst, Nct Gurugram
🏢 Deutsche Bank
📍 Gurugram