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Job Description
Assist customers in purchasing tickets for various travel services
Process payments and ensure accurate documentation of transactions
Provide excellent customer service and address any inquiries or concerns
Coordinate with airlines, hotels, and other service providers to secure bookings
Maintain detailed records of all ticket sales and reservations
Stay updated on the latest travel industry trends and promotions
Collaborate with the sales team to meet revenue goals
Handle any ticketing issues or discrepancies in a timely and effective manner
Ensure compliance with company policies and procedures
Participate in training and development programs to enhance ticketing knowledge and skills.
Designation
Ticket Executive
Key Skills
Communication SkillsCustomer RelationsSalesTicketing System Operations