Job Description
Role Overview
The Service Sales Director is responsible for leading the strategy, growth, and execution of the service sales business, with full accountability for revenue, customer outcomes, and market expansion. This role will lead a high-performing team to deliver sustained growth, deepen customer partnerships, and position service offerings as a strategic differentiator.
This is a critical leadership role within the India organization, playing a central part in delivering the India growth plan while ensuring strong alignment with cross-functional and regional leadership.
Key Responsibilities
Business Leadership & Growth
Own and deliver the service sales order target, ensuring consistent growth and profitability
Define and execute the service sales strategy, aligned to enterprise priorities and market prospects
Drive expansion across installed base, contract penetration, and lifecycle services
Identify and capture recent growth opportunities including enterprise accounts, digital services, and solution-based offerings
Strategic Execution




Translate strategy into explicit execution plans, KPIs, and operating cadence
Drive a culture of accountability, pipeline discipline, and forecast accuracy
Lead key business reviews and ensure rigorous performance management across the team
Partner with Marketing, Product, and Commercial leaders to align go-to-market strategies
Leadership & Team Development
Lead, coach, and develop a team of ~10 direct reports (including 2 managers and 8 individual contributors)
Build leadership capability within the team, especially through first-line managers
Foster a culture of high performance, collaboration, and customer focus
Ensure talent development, succession planning, and retention of key performers
Customer & Market Engagement
Build and strengthen senior-level customer relationships, particularly in enterprise accounts
Position services as a strategic value driver, moving beyond

📌 Service Sales Director Bengaluru
🏢 Agilent Technologies
📍 Bengaluru