Responsibilities:
Business/Customer:
• Analyse business requirements, and translate those requirements into customized solutions using the Salesforce platform.
• Implement Salesforce solutions that adhere to platform best practices and perform peer code reviews.
• Should be robust with typical Salesforce implementations including custom platform development (Apex, Lightning Components, Apps, Mobile, and Custom front ends, etc.), integrations with other systems (often through the use of middleware tools), and complex data migrations.
• Customize solutions adhering to the Salesforce Governor Limits.
• Design steps and modules, define timelines and identify and resolve issues.
• Testing the stability and functionality of the application.
• Troubleshooting and fixing bugs.
• Design and Develop custom objects, components, triggers, flows, and pages.
• Maintaining the security and integrity of the application software.
• Experienced in Leading the Project and guiding the team.
• Develop and Maintain Project Documentation and ensure Knowledge Transition to the Customer team.
• Experienced in Client Interactions and maintaining positive Client experience.
• Ensure adherence to the Project timelines.
• Analyze Customer Feedback at regular intervals and identify process improvements to improve the CSAT.
• Provide Management with regular updates on the Project, and proactively flag issues and mitigation plans.
• Valuable to have - Develop OmniStudio (Vlocity) applications building Omniscripts using Integration Procedures, Data Mappers, Flexcards, Calculation Procedures, etc.