JOB DESCRIPTION :-

Job Title: General Manager

Position Summary

The General Manager – Operations is a corporate leadership role responsible for driving operational strategy, excellence, and scale across Hospital multi-city operations. The VP–Operations leads the Regional Managers and Centre Heads to ensure seamless execution, high-quality care delivery, and alignment to the organization’s mission and growth ambitions.

The incumbent provides strategic guidance, leads cross-functional collaboration, and ensures a high-performing, values-driven operational ecosystem. The VP – Operations also acts as the key custodian of care standards, resident experience, financial performance, and people leadership across the organization.

Reporting Lines

In this position of General Manager – Operations, you will report to the Co-Founder, Director & Group COO or an executive nominated by the Management. The Company reserves the right to revise your reporting structure and responsibilities as required.

Key Interactions

Internal
Regional Managers
Centre Heads
Clinical Heads




Corporate Teams – HR, Finance, Projects, Quality, IT

External
Healthcare Networks and Hospitals
Vendors and Service Providers
Statutory and Regulatory Bodies
Partners, Investors, and Industry Stakeholders
Residents and Families (as needed for escalations or strategy input)

Core Responsibilities
Strategic Leadership & Planning
Develop and execute operational strategies aligned with business goals and expansion plans.
Drive long-term planning and scenario building for regional and national operations.
Oversee capacity planning, recent market entry, and service diversification.
Lead enterprise-level alignment across functions to embed performance culture and operational agility.
Oversight of Regional & Centre Operations
Direct and support Regional Managers in overseeing city-wise operations and KPIs.
Ensure seamless functioning across facilities, homecare, and support servi

📌 General Manager Hospital Bengaluru
🏢 InfoWryt Solutions
📍 Bengaluru