Elevate your career with Teleperformance's exciting Social Media and Chat Process job chance at Mars Consultancy in Malad. Join a energetic team where your skills in social media management and chat support will thrive. Explore your potential and apply today on the Erekrut Job Portal. Discover the perfect blend of innovation and teamwork in the heart of Malad with Mars Consultancy.
Job Description
Act as a point of contact for customers through social media platforms and chat
Respond to inquiries and resolve issues promptly and professionally
Monitor and engage with customers on various social media channels
Create compelling and engaging content for social media posts
Maintain a positive and helpful online presence for the company
Collaborate with other team members to ensure a cohesive brand voice
Stay up-to-date on social media trends and best practices
Provide feedback to management on customer trends and concerns
Identify opportunities for improvement in customer service processes
Work to achieve and exceed customer satisfaction goals.
Designation
Teleperformance (Social Media and Chat Process)
Key Skills
Communication SkillsCustomer ServiceSocial Media Marketing
Industry
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
Assessment Details
Social Media Influencer Quiz
30 Minutes
📌 Teleperformance Social Media And Chat Process Navi Mumbai (India)
🏢 Mars Consultancy
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.