03 Oct
|
Idyllic Marketing & Advertising
|
New Delhi
03 Oct
Idyllic Marketing & Advertising
New Delhi
Job Description — Client Servicing Executive
Job Title: Client Servicing Executive
Department: Client Servicing / Account Management
Experience: 1–3 years
Location: New Delhi
Industry: Marketing & Advertising
Job Overview
We are looking for a proactive and organized Client Servicing Executive to manage day-to-day communication with clients and coordinate with internal creative, design, production, photography, and digital teams to ensure projects are delivered smoothly and on time.
Key Responsibilities
Act as the primary point of contact for assigned clients.
Understand client requirements, briefs, timelines, and expectations.
Prepare and communicate explicit briefs to internal creative and execution teams.
Coordinate with designers, copywriters, photographers, video teams, and other stakeholders.
Track projects from briefing to final delivery and ensure timelines are met.
Follow up with clients for feedback, approvals, content, and required inputs.
Present creative concepts and project outputs to clients when required.
Maintain regular communication and build solid client relationships.
Identify potential additional requirements and business opportunities within existing accounts.
Prepare estimates, quotations, presentations, and project-related documentation.
Maintain project status reports and ensure all deliverables are properly tracked.
Coordinate corrections and revisions while ensuring the scope of work is maintained.
Escalate issues, delays, or scope changes to the Account Manager / senior management.
Ensure accurate documentation of client communication and approvals.
Support the team in developing proposals and pitches for new business.
Required Skills
Excellent verbal and written communication skills.
Good understanding of advertising, branding, design, digital, and marketing processes.
Robust coordination and project-management abilities.
Ability to manage multiple projects simultaneously.
Valuable follow-up skills an
📌 Client Servicing Manager New Delhi
🏢 Idyllic Marketing & Advertising
📍 New Delhi