International Voice Process Associate (Pune)

International Voice Process Associate (Pune)

03 Oct
|
Future Plannerz
|
Pune

03 Oct

Future Plannerz

Pune

We are seeking an enthusiastic and dedicated International Voice Process Associate to join our dynamic team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service and support to our international clients through various communication channels. This role requires strong communication skills, a customer-centric approach, and the ability to work in a fast-paced environment.

Key Responsibilities:
- Handle inbound and outbound calls from international customers, addressing their inquiries and providing solutions in a timely manner.
- Maintain a high level of professionalism and customer service during all interactions.
- Collaborate with team members to ensure customer satisfaction and resolve issues effectively.
- Document customer interactions and feedback accurately in the system.




- Participate in training sessions and team meetings to enhance skills and knowledge.

Required Skills:
- Excellent verbal communication skills in English.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to work in a team-oriented setting.
- Familiarity with international BPO processes and call center operations is a plus.

If you are passionate about delivering outstanding service and are looking for an opportunity to grow in the international BPO sector, we encourage you to apply for this exciting position. Join us in making a difference in our customers' experiences and be a part of our success story.

📌 International Voice Process Associate (Pune)
🏢 Future Plannerz
📍 Pune

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