We are seeking an enthusiastic and dedicated International Customer Service Representative to join our team in Maharashtra. In this role, you will be the first point of contact for our international customers, providing exceptional service and support. Your primary responsibility will be to handle customer inquiries, resolve issues, and ensure a positive customer experience. You will engage with customers primarily through voice communication, utilizing your skills in international calling to assist clients from various regions, including the US and UK.

Key Responsibilities:
- Respond to customer inquiries via phone, providing accurate information and assistance.
- Resolve customer issues efficiently and effectively, ensuring customer satisfaction.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Document customer interactions and feedback in the system for future reference.




- Collaborate with team members to improve service delivery and customer experience.
- Stay updated on product knowledge and company policies to provide accurate information.

Required Skills:
- Strong communication skills, both verbal and written, with a focus on international voice communication.
- Experience in customer service or customer support roles.
- Ability to handle challenging situations with a calm and professional demeanor.
- Familiarity with international calling practices and customer service standards.
- Proficiency in using customer service software and tools.

If you are passionate about providing excellent customer service and have the skills to thrive in an international environment, we encourage you to apply for this exciting chance. Join us in delivering outstanding support to our global customer base.

📌 International Customer Service Representative (Mumbai)
🏢 Transcendence Human Resources Private
📍 Mumbai